Orders submitted on thecleanestlab.com are processed and shipped very quickly. We will do our best to modify an existing order if you contact us at firstname.lastname@example.org. We offer no guarantee that your order will be canceled or modified. We apologize for any inconvenience this may cause.
How can I modify my delivery address?
Orders submitted on thecleanestlab.com are processed and shipped very quickly. We will do our best to modify a delivery address on an existing order if you contact us at email@example.com. We offer no guarantee that your order will be canceled or modified. We apologize for any inconvenience this may cause.
What is the return policy?
The Cleanest Lab offers a 60 day money back guarantee. If you are not satisfied with your order, please contact firstname.lastname@example.org with your name, order number, and explanation on which product(s) you would like refunded.
What credit cards do you accept?
We accept American Express, Visa, Mastercard, and Discover. We also accept PayPal and ApplePay when applicable. Please note we do not accept checks or money orders.
What should I do if my order is missing or something is wrong?
Please email email@example.com with your name, order number, and items missing. We will get back to you ASAP.
How do I check the status of my order?
Refer to the shipping confirmation email to find the tracking number. If you need additional assistance please email firstname.lastname@example.org and we will get back to you ASAP.
How much does shipping cost (USA Orders)?
A standard shipping rate of $9.99 is issued on all orders under $75.00. We offer Free Shipping for orders over $75.00. We offer Expedited Shipping for $19.99.
How will my order be shipped?
Orders will ship via UPS Ground or USPS. Your order will be packed and shipped within two business days of placing your order. You will receive a shipping confirmation email containing a tracking number so you may follow your order until it is delivered.
How much is sales tax (USA orders)?
We are required by law to collect state sales tax on orders being shipped to Florida. Sales tax will be assessed on the total purchase, excluding shipping. Sales tax charges are based upon the state where your order is being shipped. All applicable state and local sales taxes will be calculated during the checkout process.
Does The Cleanest Lab ship internationally?
The Cleanest Lab does not currently ship internationally.
Is shopping on thecleanestlab.com secure?
We understand how important security is to you. Credit card and order data is encrypted and secure. Your order will be placed safely and securely. Please contact email@example.com with any questions.
Does The Cleanest Lab test on animals?
No product created by The Cleanest Lab has ever or will ever be tested on animals!
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